TERMS & CONDITIONS

Welcome to StepForward Footwear. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase.

Product Information
We make every effort to display the colors and descriptions of our products accurately. However, slight variations may occur due to screen settings.

Order Processing
Orders are processed within 1 to 2 business days. Once an order is placed, you will receive a confirmation email or SMS. If any issue arises with your order, we will notify you immediately.

Payment Methods
We accept cash on delivery, credit/debit cards, and bank transfers. Payment must be received in full before the order is shipped.

Shipping Policy
We offer shipping within Pakistan, with an estimated delivery time of 3 to 5 working days. Shipping fees are calculated at checkout.

Return & Exchange Policy
You may return or exchange any unworn items within 7 days of delivery. The product must be in its original condition with all tags attached. Please note that return shipping costs are the responsibility of the customer.

Privacy Policy
We value your privacy and ensure that your personal information is protected. Your details are used solely for the purpose of processing and delivering your order.

Limitation of Liability
StepForward Footwear is not responsible for any indirect or consequential damages arising from the use or inability to use our products or services.

Changes to Terms & Conditions
We reserve the right to modify these terms and conditions at any time. By continuing to use our website, you accept any changes made.