stepforward-footwear.com

FAQs

|
FAQs

We offer sizes ranging from 36 to 41/6  to 12 to cater to different foot sizes.

Yes, our slippers are designed with cushioned soles to ensure maximum comfort for all-day wear.

We use high-quality materials such as faux leather, fabric, and cushioned insoles for durability and comfort.

You can easily place an order through our website by selecting your preferred size, adding it to the cart, and proceeding to checkout.

Yes, we offer cash on delivery for orders within Pakistan

Shipping usually takes 3 to 5 working days within Pakistan.

Yes, we offer exchanges within 7 days of purchase. Please refer to our return policy for more details.

Currently, we only ship within Pakistan, but international shipping options will be available soon.

Please contact our customer service immediately, and we will arrange for an exchange or refund.

Once your order is dispatched, you will receive a tracking number via email or SMS to monitor your package.

We accept cash on delivery, bank transfers, and credit/debit card payments.

Orders can be canceled within 24 hours of placement. Contact our customer service for assistance.